Covered Services:
1. Free repair service
2. Free replacement of faulty main components (non-human damage)
3. System diagnosis and troubleshooting
4. Charging issues support
5. App connection support
Not Covered:
1. Human-caused damage (drops, water ingress, impact, etc.)
2. Consumable parts (mop cloths, rollers, side brushes, filters, etc.)
3. Damage caused by misuse or improper handling
4. Unauthorized disassembly or modification
5. Issues caused by using non-original accessories
6. Warranty service requires valid proof of purchase and photo/video evidence of the issue.